Refund policy
Returns
We have a 3-day return policy, which means you have 3 days after receiving your item to request a refund. The Sweet Darln' team appreciates all of our customers and would hate to think you are unhappy with your purchase for any reason. However if this is the case please feel free to reach out and we will be able to asst you with the refund process. Please allow up to 3 business days for a response.
To start a return, you can contact us at hello@sweetdarln.com.au.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We don't want you to be disappointed or to accept second best. It is inevitable when shipping our delicious but somewhat delicate products that they may arrive damaged from their journey. If that is sadly the case for you please contact us at hello@sweetdarln.com.au. Please allow up to 3 business days for a response.